Our websites


Our websites

Web forms

nhs24.scot contains a number of web forms that send information to NHS 24.

NHS 24 manage data collection for the:

  • feedback form
  • freedom of information form
  • data protection form

To help our patient affairs and operations teams to respond to feedback and service updates, we'll collect and store your:

  • name
  • address
  • phone number
  • email address


When you use this website, we'll collect information about your browsing habits using cookies. This helps us to understand how you interact with the website and what information you're interested in.

By using our website and agreeing to this policy, you consent to for us to use cookies to collect this information in accordance with the terms of this policy.

What's a cookie?

A cookie is a small amount of data placed on your computer or mobile phone by a website.

Cookies can be:

  • persistent – meaning they're stored by your web browser and will remain valid until a set expiry date
  • session – meaning they'll expire when your web browser is closed.

Our cookies

We use the following persistent cookies on this website:

Cookie name Expiration time Description
_ga 2 years Used to distinguish users
_gat 10 minutes Used to throttle request rate

These are first-party cookies used by Google's Universal Analytics.

What we collect

When you visit this site, we'll collect information about:

  • your computer
  • your visits
  • how you use this website.

Our cookies don't collect or store any information that personally identifies you.

Blocking or deleting cookies

Blocking or deleting cookies may have a negative impact on how you use this website and could prevent some of the features from working.

Find out how to delete cookies

Other NHS 24 websites and services

NHS 24 provides information, support and advice through a range of other services. Find out more about how they deal with your information: