In her role in NHS 24, Laura applies clinical expertise to develop and govern systems and processes which will support, enable and empower the Scottish population to live longer, healthier lives. User led design and a commitment to meaningful stakeholder engagement inform how best the organisation can support the delivery of strategic aims of NHS 24, our partners and the Scottish Government. Laura invests focus on optimising the whole system interface between all organisations delivering urgent care, both in and out of hours to ensure quality for service users.
Laura is a Scottish Patient Safety Fellow and is passionate about high quality change management and improvement. She still does regular out of hour GP session in NHS Borders.
Contact details
Dr Laura Ryan NHS 24 Lumina 40 Ainslie Road Hillington Glasgow G52 4RU