Job applications

This page has information that you may find useful if you’re completing a job application for NHS 24.  

Thank you for your interest in NHS 24 and good luck with your application. 

International applications

We do not accept international applicants. You’ll need to prove your right to work in the UK.  

Unfortunately we can’t sponsor work visas at this time. 

Part-time or weekend positions for students

If you’re a student, we have part time or weekend only positions. We also have student-friendly rotas where you can work 3 weekends and get a weekend off. 


Front-line role rotas are based on an 8 week pattern which supports our call demand over a 24/7 period. Your rotas will be fixed in advance so you’ll have plenty of notice about the shift patterns you’ll be working. 

Alternative formats

We can provide applications in an alternative format. You can contact the recruitment team to discuss any reasonable adjustments. All conversations will be treated confidentially.

Skills for the role

Each role has its own specific skillset.

In general, we look for clear, effective communicators. We look for people who can work across boundaries and build connections with a wide range of people.

More information about specific role requirements are provided in job packs.

When you'll hear about your application

We’ll try and get back to you as soon as possible about your application but the response time may vary. It can depend on the role and when you submit your application.

If there’s any change to your application, we’ll get in touch.

When you'll hear if you've been offered a role

We aim to offer roles to candidates within 3 months of the job advert closing date. During busy periods, this time frame might increase.

We’ll keep you up to date to ensure you have all the information you need to continue through the recruitment process.

Reapplying for a post

If your application is unsuccessful, you can apply again.

You can request feedback about why you were unsuccessful.

We recommend that you wait at least 6 months before reapplying. This means that you can work towards getting the skills and experience you need to progress.

Diversity and inclusion

We are values led and culture driven which means:

equal opportunities

inclusive workplaces

a zero-tolerance policy for discrimination of any kind

Our people are our most important asset. We’ve made it our mission to ensure that everyone feels comfortable to bring their whole selves to work.

Training and support

We invest in a culture of continuous development. This means a range of personal and professional development opportunities for employees. These include:

  • protected time to develop yourself on a monthly basis
  • funding through our bursary and external events process for external training or conferences
  • access to high-quality learning and development resources across NHS 24 and NES
  • bespoke learning tailored to you through our internal consultancy process
  • coaching and mentoring opportunities
  • shadowing opportunities

How to contact us

You can contact us if you:

  • have a question about any of our roles
  • have feedback on our recruitment materials
  • need more information

Contact the recruitment team by emailing

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