Plans

Our plans set out our aims for the future. They cover:

  • the overall strategic direction of NHS 24
  • how we promote our services to the people of Scotland
  • our role in the realisation of the NHS Scotland 20:20 Vision
  • how we respond to seasonal pressures such as Winter
  • our approach to staff recruitment, retention and development

Corporate

View our corporate plans.

Equality and diversity

View our equality and diversity plans.

  • Last updated: 23 November 2023

Related Information

Board papers

Records of the decisions made at our monthly board meetings

Policies

Values we use to guide the development of NHS 24

Reports

How we have performed against our policies and plans