NHS 24 111 Operational Statistics

NHS 24 111 Operational Statistics

12/02/2026 09:30

This release by NHS 24 provides a weekly update of key statistics relating to 111 service. The file includes a daily and weekly breakdowns of key performance measures which form part of our agreed Performance Framework monitored by Scottish Government. Information includes performance data on access to service, a breakdown of outcomes of calls and a series of visualisations showing longer trends of data.

Please note Phase 2 of Digital Transformation went live at 10:30am on Tuesday 21st October, from this date onwards reports will contain records from all Health Board patients who called 111 service on all pathways. The data from the new telephony and CRM systems will be retrospectively reported from the 22nd when the new Data Warehouse is available for production data.

NHS 24 111 Operational Statistics

19/02/2026 09:30

This release by NHS 24 provides a weekly update of key statistics relating to 111 service. The file includes a daily and weekly breakdowns of key performance measures which form part of our agreed Performance Framework monitored by Scottish Government. Information includes performance data on access to service, a breakdown of outcomes of calls and a series of visualisations showing longer trends of data.

Please note Phase 2 of Digital Transformation went live at 10:30am on Tuesday 21st October, from this date onwards reports will contain records from all Health Board patients who called 111 service on all pathways. The data from the new telephony and CRM systems will be retrospectively reported from the 22nd when the new Data Warehouse is available for production data.

NHS 24 111 Operational Statistics

26/02/2026 09:30

This release by NHS 24 provides a weekly update of key statistics relating to 111 service. The file includes a daily and weekly breakdowns of key performance measures which form part of our agreed Performance Framework monitored by Scottish Government. Information includes performance data on access to service, a breakdown of outcomes of calls and a series of visualisations showing longer trends of data.

Please note Phase 2 of Digital Transformation went live at 10:30am on Tuesday 21st October, from this date onwards reports will contain records from all Health Board patients who called 111 service on all pathways. The data from the new telephony and CRM systems will be retrospectively reported from the 22nd when the new Data Warehouse is available for production data.

NHS 24 111 Operational Statistics

05/03/2026 09:30

This release by NHS 24 provides a weekly update of key statistics relating to 111 service. The file includes a daily and weekly breakdowns of key performance measures which form part of our agreed Performance Framework monitored by Scottish Government. Information includes performance data on access to service, a breakdown of outcomes of calls and a series of visualisations showing longer trends of data.

Please note Phase 2 of Digital Transformation went live at 10:30am on Tuesday 21st October, from this date onwards reports will contain records from all Health Board patients who called 111 service on all pathways. The data from the new telephony and CRM systems will be retrospectively reported from the 22nd when the new Data Warehouse is available for production data.

NHS 24 111 Operational Statistics

12/03/2026 09:30

This release by NHS 24 provides a weekly update of key statistics relating to 111 service. The file includes a daily and weekly breakdowns of key performance measures which form part of our agreed Performance Framework monitored by Scottish Government. Information includes performance data on access to service, a breakdown of outcomes of calls and a series of visualisations showing longer trends of data.

Please note Phase 2 of Digital Transformation went live at 10:30am on Tuesday 21st October, from this date onwards reports will contain records from all Health Board patients who called 111 service on all pathways. The data from the new telephony and CRM systems will be retrospectively reported from the 22nd when the new Data Warehouse is available for production data.