Guidance for observing NHS 24 board meetings

A ‘meeting in public’ is a meeting where members of the public can attend to observe the proceedings of the meeting. Observers are not permitted to participate in the meeting.

A ‘public meeting’ is an open forum type of meeting that allows members of the public to participate by raising questions and taking part in discussions.

NHS 24 Board meetings are ‘meetings held in public’ which means that members of the public are invited to attend the meeting to observe the proceedings. Observers will not have the opportunity to speak or participate during the meeting.

Members of the public can attend NHS 24 Board meetings, either in person at the meeting venue, or virtually via Microsoft Teams.

Attending meetings in person

Please email us at NHS24board@nhs24.scot.nhs.uk at least 3 working days in advance of the meeting to indicate that you wish to attend the meeting in person.

Please ensure that you arrive on time for the meeting. 

Members of the public will be shown to the meeting room and seated in the observer’s area. You will be provided with a copy of the agenda for the meeting. If you wish to access the papers for the meeting, these can be found on the NHS 24 Board papers page. These are published along with the agenda and previous meeting minutes, 3 working days in advance of the meeting.

Members of the public are not permitted to speak or ask questions during the meeting. Please ensure that your mobile phone is switched off. No video, audio recording or photography is permitted.

Attending meetings virtually via Microsoft Teams

Please email us at NHS24board@nhs24.scot.nhs.uk at least 3 working days in advance of the meeting to indicate that you wish to attend the meeting in person.

A Teams link will be sent to you via email.

The agenda, previous meeting minutes and papers will be made available on the NHS 24 Board papers page at least 3 working days in advance of the meeting.

When joining via Teams, observers must have their microphone on mute at all times throughout the meeting and have their camera switched off.

Please do not post questions or comments in the chat function.

Please contact us at NHS24board@nhs24.scot.nhs.uk  if you have any questions regarding observing NHS 24 Board meetings.